1. Information We Collect
When you submit an inquiry or contact form on ThermalEast.com, we collect the personal information you provide, including your name, email address, company name, and the details of your product inquiry. We do not collect payment information through this website.
We also collect standard web analytics data such as page views, browser type, and referring URLs through basic analytics tools. This data is aggregated and cannot be used to identify individual visitors.
2. How We Use Your Information
The information you provide through inquiry forms is used solely to respond to your product questions and quotation requests. We may also send you relevant product updates, industry news, or promotional materials if you have opted in to our mailing list.
Analytics data is used to understand how visitors use our website and to improve the user experience. We do not use your personal data for automated decision-making or profiling.
3. Third-Party Sharing
We do not sell, rent, or trade your personal information to any third parties. We may share your inquiry details with our trusted manufacturing partners strictly for the purpose of fulfilling your quotation request, and only with your implicit consent by submitting the inquiry form.
4. Cookies
Our website uses essential cookies to ensure basic functionality and session management. We may also use analytics cookies to collect aggregated usage statistics. You can disable cookies through your browser settings; however, some parts of the website may not function correctly as a result.
5. Data Retention
We retain inquiry data for up to 24 months to facilitate ongoing business correspondence. If you wish to have your data deleted, please contact us and we will remove your records from our systems within 30 days.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. All data is transmitted over encrypted HTTPS connections.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us at [email protected].
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this privacy policy or how we handle your data, please contact us at [email protected].